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Melissa's avatar

It's unfortunate that we need a policy or directive to tell employees serving the public to be kind.

Typically new employees are especially kind. Hmmm

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Lynn's avatar

There were mixed emotions about hiring a company like this. The person quoted might be one of the people who were against it. I agree with you, I can't imagine these newly hired people working nights just being eyes and ears, interacting at all.

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